I'm just making stuff up

Ok, that’s it. From now on, I’m just going to make stuff up. You obviously don’t believe the real answer, so I’m not going to fight it anymore. I’ll just give you the answer you want to hear. You win.
Old way
Steve: Hey, I just got this message that says something like, “This program has performed an illegal operation and must be closed.” What does that mean? What should I do?
Mr. Bitter IT: Oh, that’s probably not a big deal. Just a problem with your memory. Reboot your computer and it will probably work fine. If not, give me a call and we’ll look at some other things.
Steve: Ok, thanks.
Steve (talking to his friend Joe): Dude, our IT guy sucks. Every time I call him about some problem he just says, “Reboot your computer.” I mean, it usually works, but how stupid is that?! Man, I should be an IT guy. All you have to do is walk around all day and tell people to reboot their computers. That’s all they do and they get paid like $300 grand a year. What a joke.
Joe: Yeah, tell me about it. Our IT guy does the same thing. It’s ridiculous.
New way
Steve: Hey, I just got this message that says something like, “This program has performed an illegal operation and must be closed.” What does that mean? What should I do?
Mr Bitter IT: Wow, does it really say that?!!
Steve: Yeah, how come?
Mr Bitter IT: I just read about this on MSNBC last night. Apparently that’s a brand new problem with the Microsoft Operating System. It happens when the Gigaflop converter gets out of sync with the Complimentary Metal Oxide Semiconductor battery. They’re not even sure what causes it yet. What they’ve figured out so far is that it usually only happens during a full moon and at high tide. It all started after NASA landed on Mars, so they think something that happened while they were up there may have caused it. Microsoft and NASA are working in a joint venture project trying to solve it. They haven’t decided if it would be cheaper and easier to stop exploration of Mars, or try to fix the glitch with Windows. Anyway, they said in the mean time, if you just reboot your computer it will probably go away.
Steve: Dude, no way! That is crazy! I can’t believe it happened to my computer!
Mr Bitter IT: Yeah, me neither. That’s cool. I’m going to call my buddy who works at Microsoft and see if maybe they want to use your computer in their testing lab. I’ll call you back if they do. Thanks for calling me about this.
Steve: Yeah, no problem. This is awesome!
Steve (talking to his friend Joe): Dude, check it out. I had this thing happen on my computer today that’s caused by Martians or something.
Joe: Seriously? That is awesome!
Steve: Yeah, totally. Our IT guy Rocks! He knows everything!
Joe: Really? Our guy sucks. He just tells us to reboot all the time.